• Undertaking user research to effectively engage with all stakeholders.
• Ensuring that developments are current, fit for purpose, aligned to the Council’s digital strategy, and follow good practice, including full documentation, prototyping and relevant testing as appropriate.
• Identifying opportunities for the enhancement of digital solutions throughout the Council.

The successful candidate will need to have experience in using content management, document management, web development, digital assurance, electronic forms (eforms) and customer portal solutions.  You will also need an understanding of challenges for public sector digital products, including responsive or adaptive design, usability and web accessibility compliance